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Frequently Asked Questions
My Soda Australia is about embracing what makes you, uniquely you! The tiny effervescence bubbles in a Soda drink are unique and ever changing, just like the traits that shape our personalities and who we are. Let's encourage each other's individuality and embrace our differences. Life is too short for boring!
Sustainability
Our bottles are made with recycled plastic.
Unfortunately, the REDcycle program we have partnered with has stopped its soft plastic recycling scheme. We are currently seeking alternative solutions for community soft plastic recycling which we will share as soon as possible.
In the meantime, please visit https://recyclingnearyou.com.au/ which allows you to search for a specialised recycling services for soft plastics within your local council. We appreciate your support during this challenging time. By continuing to purchase and refill My Soda products, you contribute to helping us reduce plastic waste by 80% on each refill purchase.
Our bottles are made in Ferntree Gully, VIC Australia.
Yes. 100% recyclable.
Ingredients
We source our ingredients from Australia and other parts of the world, where we can ensure the ingredients are of the best possible quality, largely dependent on climate and supply. Not all ingredients are able to be grown in Australia.
Yes! We love and respect our furry friends and never test on animals or use animal derived ingredients- not now, not ever.
All our products are vegan- friendly our partners and suppliers must also comply with our strict standards.
Shampoo PH level range is 4.75- 5.25 and conditioner PH level range is 4.0-4.5.
Sodium Benzoate is a preservative that stops bacteria and mold growing in products. There is no need to be concerned about this ingredient as you will find many cosmetics contain this and is approved for use in rinse off and leave on cosmetics.
Low sodium levels and undetectable phosphates in our products make it grey water safe. Our products are biodegradable, and do not contain any ingredients that are toxic to plants.
All our products are suitable for septic systems when used under normal conditions. That is, they shouldn’t be disposed of undiluted into a septic system as large amounts of any detergent could cause damage.
Silicone isn’t a toxic chemical and is safe to apply to your hair. We use this in our products as it's one of the most effective ingredients for taming frizz, locking in moisture and adding shine. Silicones work really well to soften the hair and the amount and type used in our formulations allows our products to be grey water safe.
Unfortunately, we are unable to disclose our beautiful smell of our products as this is a secret of our third-party suppliers. However, we can tell you that our fresh and fruity top notes will instantly transport you to a virtual tropical island!
Our shampoo & conditioners contain no harsh detergents are plant based and naturally derived and safe for colour and treated hair, however depending on your hair type, we suggest using a shampoo for colour treated hair in between washes for any yellow or brassy tones.
We include preservatives in our products to avoid bacterial and fungal contamination. The growth of these microbes may lead to spoilage of the product, but more importantly, may expose the user to potential infections, especially those with compromised immune systems. The preservatives we use are included in the smallest amounts possible and we only use preservatives that have been assessed and approved for use in Cosmetic and Personal Care products, following TGA/EU Cosmetic Directive guidelines. We regularly review our preservatives to ensure that any new information that becomes available is considered, and that we are using the most appropriate preservatives available for our products.
We do not add any wheat products to the My Soda Shampoos and Conditioners. However, it is not manufactured specifically as an allergen free product. Therefore, we do not actively exclude them and there may be small amounts in some raw materials or used elsewhere in the factory that could come in contact with the product.
As our products have not been tested on Keratin treated hair, we would suggest contacting your hairdresser or Keratin treatment supplier before use.
Our products contain sodium coco sulfate, which is derived from Coconut Oil and includes some SLS. This ingredient is approved for use in personal care products, and is commonly used in shampoo to enhance the cleansing effect of the hair, where oil and dirt build up is common.
We use a combination of natural and synthetic ingredients.
We have not been officially curly girl approved; however, we’ve had many customers share their amazing feedback on our social media pages about how it works wonders on their curls.
Our Smooth range is suitable for hair extensions, however due to our increased conditioning effect, our Hydrate range may cause the hair tresses to be a little heavy. In regards to our moisture boost recovery hair mask this should be applied to damp hair, from mid-length to ends and not where the hair extensions are attached. Therefore when used as directed this product is also suitable for the tresses on your extensions.
Potassium Sorbate is a widely used preservative in cosmetic personal care products and is mainly used in organic and baby care products as it is safe and commonly non-irritating. We require it in some of our products as a preservative booster to allow for wide spectrum anti microbial activity at the required pH.
Stockists
You can find out where to buy our range on our stockist page or on each of our product pages under the where to buy tab.
Currently our Hydrate and Smooth Shampoo & Conditioner 350mL bottles are available in selected New World Supermarkets.
You can find us in Singapore!-Currently our Happy Scalp, Hydrate and Smooth Shampoo & Conditioner 350mL bottles are available in NTUC Fairprice & Unity Pharmacies