Why is it called My Soda Australia?
My Soda Australia is about embracing what makes you, uniquely you! The tiny effervescence bubbles in a Soda drink are unique and ever changing, just like the traits that shape our personalities and who we are. Let’s encourage each other's individuality and embrace our differences. Life is too short for boring!
Are your products Cruelty free and vegan?
Yes! We love and respect our furry friends and never test on animals or use animal derived ingredients - not now, not ever. Our partners and suppliers must also comply with our strict standards. All our products are vegan-friendly and ‘choose cruelty free’ accredited.
What are your bottles made from?
Our bottles are made with recycled plastic.
Are your bottles recyclable?
Yes, 100% recyclable.
What materials are your refillable pouches made of?
Our refill pouches are made from a mix of plastics and are fully recyclable through Woolworths REDcycle program.
Can your refill pouches be recycled?
Our clever refill packs are designed to reduce plastic waste by 80%! These pouches can be dropped off at your local Woolworths REDcycle bin and then the REDcycle material is converted into a range of recycled products including indoor and outdoor furniture. For more information, please visit the REDcycle website www.redcycle.net.au
Where are your bottles made?
Our bottles are made in Dandenong VIC, Australia.
What is the PH level of your Shampoo and Conditioners?
Shampoo PH level range is 4.75 – 5.25 and Conditioner PH level range is 4.0 – 4.5.
Where do you source your ingredients from?
We source our ingredients from Australia and other parts of the world, where we can ensure the ingredients are of the best possible quality, largely dependent on climate and supply. Not all ingredients are able to be grown in Australia.
Do your products contain palm oil?
We do not use palm oil as an ingredient at all, in any of our products; several of the contained ingredients are derivatives of palm oil. As a responsible company which was founded on caring for the environment and avoiding cruelty to animals, we have a very strict palm policy. Please visit our company website for our Palm Oil commitment www.naturesorganics.com.au/about/commitment/
Why is Sodium Benzoate an ingredient in your products?
Sodium Benzoate is a preservative that stops bacteria and mold growing in products. There is no need to be concerned about this ingredient as you will find many cosmetics contain this and is approved for use in rinse off and leave on cosmetics.
Are your products grey water safe?
Low sodium levels and undetectable phosphates in our products make it grey water safe. Our products are biodegradable, and do not contain any ingredients that are toxic to plants.
Do your Shampoo & Conditioners include Silicones?
Yes, however Silicone isn’t a toxic chemical and is safe to apply to your hair. We use this in our products as it's one of the most effective ingredients for taming frizz, locking in moisture, and adding shine. Silicones work really well to soften the hair and are non-toxic to plants, meaning they are grey water safe.
What fragrance is in your Shampoo & Conditioner?
Unfortunately, we are unable to disclose our beautiful smell of our products as this is a secret of our third-party suppliers. However, we can tell you that our Fresh and fruity top notes will instantly transport you to a virtual tropical island!
Where can I purchase your products?
Our range is available in Australia exclusively at Woolworths instore and online.
Is your shampoo considered colour safe?
Our Shampoo & Conditioners contain no harsh detergents are plant based and naturally derived and safe for colour and treated hair, however depending on your hair type, we suggest using a shampoo for colour treated hair in between washes for any yellow or brassy tones.
Why do your products contain preservatives?
We include preservatives in our products to avoid bacterial and fungal contamination. The growth of these microbes may lead to spoilage of the product, but more importantly, may expose the user to potential infections, especially those with compromised immune systems. The preservatives we use are included in the smallest amounts possible and we only use preservatives that have been assessed and approved for use in Cosmetic and Personal Care products, following TGA/EU Cosmetic Directive guidelines. We regularly review our preservatives to ensure that any new information that becomes available is considered, and that we are using the most appropriate preservatives available for our products.
Are My Soda products gluten free?
We do not add any wheat products to the My Soda Shampoos and Conditioners. However, it is not manufactured specifically as an allergen free product. Therefore, we do not actively exclude them and there may be small amounts in some raw materials or used elsewhere in the factory that could come in contact with the product.
Are your products safe for my septic system?
All our products are suitable for septic systems when used under normal conditions. That is, they shouldn’t be disposed of undiluted into a septic system as large amounts of any detergent could cause damage.
Is the shampoo & conditioner safe for Keratin treated hair?
As our products have not been tested on Keratin treated hair, we would suggest contacting your hairdresser or Keratin treatment supplier before use. Please visit our website for our products ingredients www.mysoda.com.au
Do your products contain SLS?
Our products contain sodium coco sulfate, which is derived from Coconut Oil and includes some SLS. This ingredient is approved for use in personal care products, and is commonly used in shampoo to enhance the cleansing effect of the hair, where oil and dirt build up is common.
Is the fragrance in your products natural or synthetic?
We use a combination of natural and synthetic ingredients.
Is My Soda curly girl approved?
We have not been officially curly girl approved; however, we’ve had many customers share their amazing feedback on our social media pages about how it works wonders on their curls.
Is My Soda safe to use on hair extensions?
Our Cleanse and Smooth range are suitable for hair extensions, however due to our increased conditioning effect our Hydrate range may cause the hair tresses to be too heavy.
Is My Soda available in New Zealand?
Currently our bottles and refill pouches are available in selected Foodstuff stores. However, more range will be available throughout more Foodstuff stores soon.